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How to remove Driver Support (Virus Removal Guide)

by · September 5, 2015

Driver Support Driver Support (also found as DriverSupport) is not technically a computer virus; However, Driver Support is detected as a (also referred to as a PUP for short) and is roughly found in the category of possible computer risks by reputable computer security products. Many users have complained that Driver Support (published by the same name) installed onto their Microsoft Windows computers without consent and that Driver Support may use unethical techniques to turn users into customers. Complains also suggest that the program will collect user information without direct permission or understanding of user terms. Driver Support is essentially freeware that is promoted to scan your computer for missing, out-of-date, and corrupted drivers. In turn, the Driver Support program will claim to be able to fix all these driver errors, but not until the user registers the product by purchasing it. Once Driver Support (although not technically malware) is installed, it will begin toobserve system data and will perform a scan of a computer’s drivers. *Every time we have ran this program, it concluded that we had at least 7 out-of-date drivers although we were using a brand new machine with freshly updated drivers. Once the scan is complete, Driver Support may display a or an advertisement in a new browser window that will claim allow users to fix the problem with their computers. Driver Support will collect manually information submitted online. They do this by asking for the user to register the product by supplying their name, email, country, and zip code. The program and the Driver Support pop-ups will never detail how much the product costs. If a user supplies the information, a user may receive a high amount of email spam from the company and their affiliates. Some users complain that Driver Support may be difficult to uninstall, often causing errors or other system issues during the process. If this is the case, to uninstall Driver Support, you may need toaccess the Program Files folder in order to locate the publisher folder and initiate the uninstall.exe file. There are also other solutions around uninstalling pesky software suggested in the removal guide below. If Driver Support is installed you will experience many forms of pop-up advertisements, including pop-up videos that take over an entire browser window. Even after Driver Support is uninstalled, you may still notice pop-up ads. If this is the case, you will need to use Anti-Malware software like to remove unwanted adware. How does Driver Support get onto a computer? Driver Support primarily bundles with freeware and shareware found on websites such as but can also be contracted via advertisements, torrents, social media content, and spam emails. In some cases, users are given the opportunity to accept or decline an offer to install Driver Support during the setup process of third-part software; However, users complain that the request is often ignored or presented in aconfusing manner. How to remove Driver Support For Tech Support Call: Step 1: Remove Driver Support add-ons and extensions Google Chrome 1. Click the Customize and control Google Chrome icon on the top menu and navigate to More tools > Extensions. 2. Search for suspicious extensions in the list. Remove unwanted browser extensions individually by clicking the trashcan icon next to each one. Mozilla Firefox 1. Type Ctrl+Shift+A. 2. Search for suspicious add-ons on the Extensions and Plugin tab. Highlight each one individually and click remove. Step 2: Uninstall Driver Support 1. Open Windows Start Menu and go to the Control Panel. 2. On Windows Control Panel, click Uninstall a program or Add and remove a program in the Programs section. 3. Search for Driver Support by Easeware (or other publisher) and other unwanted programs in the list of installed programs. Once an unwanted program is located, double click the item or select it with your mouse and click the Uninstall button. 4. Restartyour computer. Step 3: Scan your computer for Driver Support malware 1. Download and install the free or full version of The full version enables real-time protection to block malware and unwanted programs from infecting your computer, while the free version is just a free scan and removal tool. 2. Open the Malwarebytes Anti-Malware program. 3. Click the large Scan Now button or visit the “Scan” tab to manually run a scan. 4. Once the malware scan is complete, click the Remove Selected button and reboot your computer. If you are still having issues with malware it is recommended to download and install a second opinion scanner such as to eradicate existing malicious files and automatically repair corrupted settings. Step 4: Cleanup and repair settings 1. Download and install the free or full version of 2. Once installed, open the program and navigate to Cleaner > Windows/Applications and click the Analyze button. Afterwards, click the Run Cleaner button on the bottom right of theprogram interface. 3. Next, navigate to Tools > Startup and search through each tab starting from windows, internet explorer, etc., all the way to Content Menu, for additional suspicious entries and click Disable and Delete once anything is found. If you are still experiencing issues removing potential Driver Support malware after using this removal guide we recommend to perform a system or a for Windows 8. Share

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